Reclaim Your
Stolen Capital.
Amazon's fulfillment network is vast, but it isn't perfect. Estimates show that up to 3% of your gross revenue is lost annually due to logistics errors, overcharged fees, and unrecovered returns. eComHoard finds the leaks and forces the recovery.
Reclaiming Capital Across Global Retail Nodes
The Logistics
Black Hole.
Fulfillment by Amazon (FBA) is a logistical marvel, but it is prone to significant human and systematic error. Every day, thousands of items are lost in transit, damaged in warehouses, or incorrectly scanned during inbound. In most cases, Amazon’s automated systems fail to trigger the mandatory reimbursement. If you aren't actively auditing your reports, you are essentially leaving your hard-earned profit on the warehouse floor.
At eComHoard, we move beyond simple "automated tools." Many third-party reimbursement bots are aggressive and can trigger account flags for "abuse of the case system." We practice **Forensic Recovery.** Our Amazon Reimbursement Recovery Service combines high-speed data analysis with human-led case management to ensure every claim is accurate, documented, and compliant with Amazon's Terms of Service.
We look back up to **18 months** in your transaction history. We identify discrepancies in inventory reconciliation, overcharged commission fees, and the critical "Return-but-not-Refunded" loop where a customer receives a refund but the inventory never returns to your sellable stock.
Whether you are a high-volume **Kindle Direct Publishing (KDP)** author scaling **Adult Coloring Books** (where print-on-demand errors can lead to massive shipping discrepancies) or a high-ticket **Advanced Technology** brand (where a single lost unit represents $500+ in capital), we provide the surgical auditing required to keep your cash flow healthy.
Inventory Reconciliation
We sync your shipping logs with Amazon's warehouse intake. We find the "missing boxes" and un-scanned SKUs that disappear between the factory and the Prime badge. We prove the delivery and secure the refund.
Weight & Dim Correction
Is Amazon overcharging you for FBA fees? If their "cubiscan" is off by even an inch, you could be paying 20% more in fees per unit. We audit your SKU dimensions and force fee corrections and backdated reimbursements.
The Return Audit
We track every customer refund. We verify if the product was actually returned within the 45-day window. If it wasn't, we file for an automatic reimbursement of the item's value. We close the return leak permanently.
THE RECOVERY PILLARS.
Lost in Transit
We audit your inbound shipments from UPS, FedEx, and LTL carriers. If Amazon acknowledges receipt but the units never go live, we initiate the claim protocol.
Warehouse Damage
Units damaged by Amazon staff or machinery are 100% reimbursable. We monitor the "Damaged in Warehouse" logs to ensure you are paid the full retail value minus fees.
Commission Errors
Sometimes Amazon mis-categorizes your product, charging a 15% referral fee instead of 8%. We identify these category errors and claw back the overcharges.
Destruction without Consent
If Amazon destroys your inventory without a valid removal order or your explicit consent, we recover the lost value through our high-authority case appeals.
THE PRICING
MATRIX.
Scalable recovery models designed to pay for themselves through the capital we reclaim for you.
Project Plan
Best for one-time tasks: Historical 18-month audit, single-SKU weight/dim correction, or initial reconciliation of a large inbound shipment.
- Predefined scope & fixed cost
- No advance payment required
- Pay only upon completion
- Clear deadlines included
Flexi Hours
Best for ongoing support: Monthly log auditing, daily return tracking, and continuous case management for 100% recovery rates.
- Pay-as-you-go flexibility
- No upfront payment
- MIN COMMITMENT: 20hrs/wk
- Detailed time tracking
Growth Partner
For high-revenue brands: Full-service A-Z financial and logistics management. Zero upfront costs. We protect every cent of your revenue.
- No upfront fees/costs
- Fully managed campaigns
- Min revenue: $10,000+
- 1 Year Strategic Contract
The Science of
Margin Defense.
Why Manual Auditing Beats Bot Recovery
In the last 24 months, Amazon has aggressively updated its "Fair Use" policies regarding automated reimbursement services. Brands using "spammy" bots that file hundreds of low-quality claims are seeing their accounts suspended for "terms of service violations." eComHoard uses a human-led approach. We utilize internal proprietary software to flag the data, but our experts review every case before submission. We ensure the documentation is perfect and the communication with Seller Support is professional. This protects your account health while ensuring a 98% case success rate.
KDP & High-Volume Paper Logistics
For our Kindle Direct Publishing authors, particularly those in the **Adult Coloring Book** vertical, Amazon's print-on-demand network frequently makes errors in shipping quantities. If a customer orders three books and only one arrives, the customer gets a refund from your royalty, and Amazon keeps the product. We audit these customer service refunds to verify that the fault lies with the logistics, not the author. We claw back those royalties so you are paid for every unit printed and shipped.
Reimbursement recovery is not just a "nice-to-have." It is an essential component of a profitable eCommerce operation. Whether you are selling smart electronics or artistic journals, eComHoard’s Amazon Reimbursement Recovery Service provides the financial oversight you need to thrive.
Reclaim
Your Cash.
Amazon is holding your capital. Don't let them keep it. Let eComHoard build the forensic recovery system your brand deserves.
Initiate Audit
// RECOVERY.SYNC: ACTIVE //